DealerRater Recognizes Bob Penkhus Mazda Volkswagen with a 2020 Consumer Satisfaction Award!

This dealership is among top auto dealers in Colorado Springs who demonstrate excellent customer service, as rated by online consumer reviews.

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Colorado Springs, CO 2/22/20 - Bob Penkhus Mazda Volkswagen has been awarded a 2020 DealerRater Consumer Satisfaction Award. This is an annual recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews. DealerRater, the world's leading car dealer review website, created the Consumer Satisfaction Award program to let online car shoppers instantly spot dealers that provide high-quality customer service.

Consumer Satisfaction Awards are only given to the top 10 percent of U.S. new-car dealerships based on their PowerScore™, as well as top independent and Canadian dealerships that receive at least 25 annual reviews and maintain a minimum average PowerScore™ rating of 4.0 out of 5.0. The PowerScore™ is determined using a Bayesian algorithm that factors the dealership's average DealerRater consumer rating and the total number of reviews written about the dealership during the 2019 calendar year.

"We'd like to congratulate Bob Penkhus Mazda Volkswagen and all of our Consumer Satisfaction Award winners," said DealerRater General Manager, Jamie Oldershaw. "DealerRater's extensive review database allows shoppers to identify dealerships that are providing excellent customer experiences, and it's clear that Bob Penkhus Mazda Volkswagen stands out amongst its peers in Colorado Springs."

Bob Penkhus Mazda Volkswagen has achieved consistently high scores on the DealerRater website, placing it among the top dealerships nationwide among all automotive brands. Online shoppers visiting Bob Penkhus Mazda or Bob Penkhus Mazda at Powers will find a "2020 Consumer Satisfaction Award Winner" badge on their profile to instantly recognize it as a high-quality dealership in Colorado Springs.

DealerRater features nearly 5 million dealership reviews and has a reachable audience of more than 32 million car shoppers every month. "Our awards program was more competitive than ever this past year, with thousands of dealers across the U.S. and Canada competing to win our coveted Dealer of the Year award," says Oldershaw. "The Consumer Satisfaction Award is one way for today's shoppers to instantly recognize quality customer service regardless of brand or region."

About DealerRater

Founded in 2002, DealerRater, a Company, is the world's leading car dealer review website that connects consumers with the right person at the right dealership. The site offers over 6 million sales and service reviews across 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 34 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.

About Bob Penkhus Automotive Dealerships

The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Mr. Robert N. Penkhus moved his young family from Ames, Iowa to Colorado Springs, CO. Here he opened a small used car operation. As success grew, new cars were added to the company on Pikes Peak Avenue in 1957 when the Penkhus Motor Company became 1 of the 10 dealers in the United States to obtain a Volvo Franchise.

In October of 1972, a Mazda location was opened up on Pikes Peak Avenue but joined the Volvo location in Motor City in 1975. In 2006, the Penkhus Motor Company constructed a 2nd Mazda facility at what is now called the Powers Auto Mall at the corner of Woodmen Road and Powers Boulevard. In 2009, Penkhus Motor Company acquired a Volkswagen franchise which joined the original Mazda and Volvo locations on Motor City Drive. In 2012, Penkhus Motor Company acquired a Mitsubishi franchise which was located on Austin Bluffs Parkway but has now joined Mazda, Volvo, and Volkswagen in Motor City.

Our continued success and growth will require our employees to possess a commitment to excellence toward each of our customers.  Each member of the Penkhus Motor Company team will strive daily to meet all Penkhus Motor Company standards and goals to ensure future growth and success.

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Bob Penkhus Motor Company

1101 Motor City Drive
Directions Suite D
Colorado Springs, CO 80905

  • Sales: (719) 473-4595
  • Service: (719) 473-0384
  • Parts: (719) 473-8098

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